Call
+ 4560737657
Contact
webshop@elliesandivy.com
Store info

Mon-Fri, 9am-2pm

Mon-Fri, 9am-2pm

Delivery

DELIVERY METHODS

We will ship your order within 1-3 working days. If you order goods during a national holiday or
the weekend, the order will be processed between 1-3 days following the
weekend or national holiday.
We can only process your order if the delivery address is a residential address
or a business address. We do not deliver to PO boxes.
GLS is used for both domestic and international orders.

DENMARK:
38 DKK / FREE shipping for orders above 1000 DKK / Standard GLS Pickup Location

INTERNATIONAL:
Sweden / 120 DKK / Standard GLS Pickup Location

Italy / 120 DKK / Standard GLS Pickup Location 

Germany / 120 DKK / Standard GLS Pickup Location

France / 120 DKK / Standard GLS Pickup Location

The Netherlands / 120 DKK / Standard GLS Pickup Location

Spain / 120 DKK / Standard GLS Pickup Location

Belgium / 120 DKK / Standard GLS Pickup Location

Austria / 120 DKK / Standard GLS Pickup Location

Finland / 120 DKK / Standard GLS Pickup Location

Britain / 120 DKK / Standard GLS Pickup Location 

Norway / 400 DKK / Standard PostNord Pickup Location

USA / 350 DKK / Standard Pickup Location

Japan / 700 DKK / Standard Pickup Location 

TRACKING OF YOUR PARCEL

When we have prepared your order, we will send you a shipment confirmation
email with delivery information and a link to track your order.
Please note that the tracking information link may take a few days to be active.

WARRANTY 

If you discover a mistake or defect in your order, you need to contact us a
soon as possible either through mail or phone;
webshop@elliesandivy.com
+ 45 60 73 76 57
We will send you a return label, so the goods can be returned for exchange
or possible crediting by agreement.