DELIVERY METHODS
We will ship your order within 1-3 working days. If you order goods during a national holiday or
the weekend, the order will be processed between 1-3 days following the
weekend or national holiday.
We can only process your order if the delivery address is a residential address
or a business address. We do not deliver to PO boxes.
the weekend, the order will be processed between 1-3 days following the
weekend or national holiday.
We can only process your order if the delivery address is a residential address
or a business address. We do not deliver to PO boxes.
GLS is used for both domestic and international orders.
DENMARK:
38 DKK pickup location / FREE shipping for orders above 499 DKK / GLS Pickup Location
55 DKK home delivery / Home delivery 45 DKK for orders above 499 DKK
55 DKK home delivery / Home delivery 45 DKK for orders above 499 DKK
INTERNATIONAL:
Sweden / 120 DKK / Standard GLS Pickup Location
Italy / 120 DKK / Standard GLS Pickup Location
Germany / 120 DKK / Standard GLS Pickup Location
France / 120 DKK / Standard GLS Pickup Location
The Netherlands / 120 DKK / Standard GLS Pickup Location
Spain / 120 DKK / Standard GLS Pickup Location
Belgium / 120 DKK / Standard GLS Pickup Location
Austria / 120 DKK / Standard GLS Pickup Location
Finland / 120 DKK / Standard GLS Pickup Location
Britain / 250 DKK / Standard PostNord Pickup Location
Norway / 190 DKK / DHL home delivery
USA / 350 DKK / Standard Pickup Location
Japan / 700 DKK / Standard Pickup Location
TRACKING OF YOUR PARCEL
When we have prepared your order, we will send you a shipment confirmation
email with delivery information and a link to track your order.
Please note that the tracking information link may take a few days to be active.
email with delivery information and a link to track your order.
Please note that the tracking information link may take a few days to be active.
WARRANTY
If you discover a mistake or defect in your order, you need to contact us a
soon as possible either through mail;
soon as possible either through mail;
webshop@elliesandivy.com
We will send you a return label, so the goods can be returned for exchange
or possible crediting by agreement.
or possible crediting by agreement.